The people behind Shopperwise

Over 60 years of combined experience in retail consultancy, customer analytics, data science and software engineering, from people who have spent their careers turning customer data into commercial advantage.

Susan Rose
Susan Rose

Co-founder

An expert in customer behavioural modelling and co-founder of three successful customer analytics and software businesses.

Highly experienced in using customer insight to build effective customer strategy and create commercial advantage, Susan is considered a leading practitioner in this space, particularly in retail.

Behavioural modelling Customer strategy Retail
Stephen Rose
Stephen Rose

Co-founder

Software engineer, data analyst and co-founder of three successful customer analytics companies alongside Susan.

Stephen is an expert in automating complex analytics processes and has led the development of multiple successful applications in retail and data science.

Analytics automation Software engineering Data science
Alexandra Rose
Alexandra Rose

Co-founder

Digital product designer and full-stack software developer with over a decade of experience building web applications across industries including project management, manufacturing, higher education and data science.

Product design Full-stack development Web applications

Built from real-world client work

Every part of Shopperwise draws on decades of helping businesses understand and act on customer behaviour. Everything is there for a reason. Nothing is there ‘just because’.

By practitioners, for practitioners

Reporting and analysis designed by people who have used customer insight to make real business decisions.

Experience with messy data

A data model shaped by decades of handling real retail data, for a robust and repeatable foundation.

Support from the people who built it

Requests are handled by our in-house engineers and analysts, backed by training for your users.

Talk to the team

Find out how Shopperwise could help your business get more from what it already knows about its customers.

Get in touch